This is one of the first mornings in a long time that at least one…
Category: Personal
Personal thoughts or things directly related to friends and family.
I am on day 7 of a 30 day “Green Smoothie Challenge.” I should be on day eight, but I missed April 1st due to the fact that I didn’t get my shopping done and did not have a blender that functioned well. However, I plan to extend the challenge to May 1st to make up the day, because a 29 day challenge doesn’t sound as good.
This is a question that has become more and more bothersome as I type more and more posts and Wrap-up emails. (If you haven’t signed up for my emails, you are missing out on my commentary about my posts from the previous week. Just ask the two people that got one yesterday. You should be able to find a box to enter your email around here somewhere.)
Everyone knows what good customer service looks like, right? And I’m sure we can all tell stories of bad customer service experiences, too.
So why is getting it right so hard for some companies? Moreover, why do some companies insist on creating policies that REQUIRE their employees to provide bad customer service?